Effective Date: 10/1/2025

SameWave Partners
8 The Green, STE R
Dover, DE 19901
Email: josh@samewave.partners
 

1. What Information Do We Collect and What Do We Do With It?
   When you interact with our website, subscribe to our updates, or make a purchase, we collect personal information you voluntarily provide, such as your name, email address, phone number, and any other details necessary to process your request.
   We use this information to:
   - Provide and improve our services
   - Process transactions
   - Communicate updates and promotions
   - Deliver support and respond to inquiries
   - Ensure compliance with applicable laws
    

2. Consent and CASL Compliance
   By providing us with your personal information—whether through our website, subscription forms, or during a transaction—you consent to our collection, use, and processing of your data for that specific purpose.
   If we request your personal information for additional purposes (for example, further marketing communications), we will ask for your explicit consent or provide you with an opportunity to decline.
   We comply with Canada’s Anti-Spam Legislation (CASL). We will only send you commercial electronic messages if you have expressly consented, and every message will include a clear option to unsubscribe at any time.
    

3. How to Withdraw Your Consent
   You can withdraw your consent at any time by contacting us at josh@samewave.partners or mailing us at:
   SameWave Partners
   8 The Green, STE R
   Dover, DE 19901
    

4. Your Rights (Canadian Data Subject Rights)
   As a Canadian resident, you have the right to:
   - Access the personal information we hold about you
   - Request correction of inaccurate information
   - Request deletion of your personal information, subject to legal or contractual restrictions
   - Request information about how your data has been used and disclosed 
   To exercise these rights, contact us at josh@samewave.partners.
    

5. Retention of Personal Information
   We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, data will be securely deleted or anonymized.
    

6. Disclosure
   We may disclose your personal information if required by law or if you violate our Terms of Use.
    

7. Payment Processing
   If you make a purchase on our site, we use third-party payment processors such as Stripe or PayPal. Payments are encrypted and processed in compliance with PCI-DSS standards. Your transaction data is stored only as long as necessary to complete the transaction.
    

8. Third-Party Services and Cross-Border Data Transfers
   Third-party service providers we use will collect, use, and disclose your information only to the extent necessary to perform services on our behalf. Some providers may operate outside Canada. This means your information may be subject to foreign laws and accessible to foreign authorities.
   
   By using our services, you consent to the transfer of your data outside Canada where required.
    

9. Security
   We take reasonable precautions and follow industry best practices to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Credit card information is encrypted using SSL and AES-256 standards. While no method of storage is 100% secure, we adhere to PCI-DSS and other recognized standards.
    

10. Cookies and Pixel Tracking
    We use cookies and similar technologies to recognize your device, personalize your experience, and analyze website usage.
    Pixel and Tracking Technologies: We may use tracking pixels, tags, or web beacons to measure ad effectiveness, retarget visitors, and improve user experience. Data collected through these tools is processed in line with this Privacy Policy and is not shared with third parties for their own marketing.
    
    You may manage cookies and tracking in your browser or device settings. Please note we do not respond to “Do Not Track” signals.
     

11. Web Analysis Tools
    We may employ web analytics tools to collect and analyze anonymous session information on our website.
     

12. Age of Consent and Children’s Privacy
    By using our website, you represent that you are at least the age of majority in your jurisdiction.
    We do not knowingly collect personal information from children under the age of 13 (or the age of majority in your jurisdiction). If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
     

13. Data Breach Notification
    If we become aware of a security breach involving your personal information that poses a real risk of significant harm, we will notify you and, if required, the Privacy Commissioner of Canada or other relevant authorities, in accordance with applicable law.
     

14. Changes to This Privacy Policy
    We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting. If significant changes are made, we will notify you through our website or other appropriate channels. In the event of a merger or acquisition, your information may be transferred to new owners.
     

15. SMS and Messaging
    When you provide your mobile number and opt in to receive SMS messages from us, you consent to receive text messages (including marketing, transactional, and informational). Consent is not a condition of purchase. Message and data rates may apply.
    - Opt-out: You may opt out at any time by replying “STOP.” A confirmation will be sent and you will no longer receive SMS unless you opt in again.
    - Help: You can reply “HELP” at any time for assistance or contact josh@samewave.partners.
    - Data use: We do not share mobile numbers, opt-in data, or consent information with third parties for marketing or promotional purposes. This information is used solely to deliver the messaging services you requested.
    - Records: We maintain records of SMS opt-in/opt-out and consent to comply with legal and carrier requirements.
    - Liability disclaimer: We are not liable for any delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.
     

16. Automated Processing and AI Services
    Some of our services use AI and automated systems to respond to inquiries, process information, or deliver support. These systems may process your data automatically to provide relevant responses and improve efficiency. We monitor these systems for accuracy and alignment with your preferences. If you have questions about our AI use, contact us at josh@samewave.partners.
     

17. Prospect Data from Third-Party Providers
    In addition to information you provide, we may obtain prospect information from third-party providers. This data is used solely for outreach and marketing and comes from publicly available sources or licensed providers. We handle this information in compliance with privacy laws.
     

18. U.S. State Privacy Rights (CCPA/CPRA and Others)
    If you are a U.S. resident, you may have additional rights under applicable state laws, such as the California Consumer Privacy Act (CCPA/CPRA). These may include rights to access, correct, delete, or opt out of certain data processing activities. To exercise these rights, contact us at josh@samewave.partners.
     

19. Questions and Contact Information
    If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact our Privacy Compliance Officer at:
    josh@samewave.partners
    SameWave Partners
    8 The Green, STE R
    Dover, DE 19901